Once Your Pup Has Arrived
Once your pup’s stay has begun and dates are booked, refunds are not available for early pick-ups. Because we only take a limited number of dogs, each reservation secures an important spot for your family and helps us plan for others.
Cancellations
If you need to cancel, please note the following: cancellations made within three (3) days of your arrival date will be charged 50% of the booked dates. For holiday stays, a 50% holiday rate will be charged if cancellation occurs within five (5) days of your scheduled arrival.
Prepayment
Payment is due the day before drop-off or the morning of drop-off, payable by Zelle or cash. Our Zelle is WOOF AU PAIR LLC.
What We Provide
During your pup’s stay, we provide dog beds, blankets, bowls, and toys. Toys are only offered if play is safe; if not, they will be removed for everyone’s well-being.
What You Provide
Owners are responsible for bringing their dog’s food and treats.